Neck and Shoulder Pain

We are currently in network with Aetna, Cigna, Health Net, Heraya (formerly CHP), Kaiser Permanente, Oregon Health Plan (OHP), Providence Health Plan, Regence (Blue Cross/Blue Shield), TriWest, United Healthcare, and WellCare. We also accept members of WholeHealth Living or ChooseHealthy.

If you plan to use insurance, please book your appointment at least a couple days in advance so we have time to verify your benefits. Most insurance plans cover acupuncture for pain, or for nausea related to pregnancy or chemotherapy, but each plan is a little different. We’ll check your coverage as a courtesy once you’re booked, but we also recommend confirming your benefits directly. For OHP and TriWest, a referral from a primary care provider is required. Scroll down below for more specific information on OHP coverage.

Acupuncture coverage varies widely between plans. Some only cover treatment for certain diagnoses (like pain or injury), while others have broader benefits. While we’re here to help, you are ultimately responsible for understanding your plan and what it covers.

To support you, we offer an Insurance Benefits Worksheet you can use to call your provider and record your answers. You’re welcome to email us what you find by clicking the submit button at the bottom of the form—we’re happy to help interpret anything that’s unclear.

Don’t see your network listed? We’re continually expanding our insurance networks. If your plan isn’t listed but you feel drawn to our clinic, reach out—we’re happy to check on your coverage for you.

OHP specifics At ECHO, we accept most forms of OHP, though there are a few exceptions. You’re welcome to reach out to confirm that we’re in network with your specific Coordinated Care Organization (CCO). Note that unlike other acupuncture plans, OHP will also cover acupuncture for addiction recovery or smoking cessation with referral.

We accept Auto Injury claims (no medical referral required) and Workers’ Compensation cases (referral required) for qualifying acupuncture treatment. If your doctor or case manager has approved treatment, please contact us before booking. We’ll confirm referral requirements and help coordinate any needed documentation.

Please note: These visits fall under our Pain & Nerve Dysfunction service category. Be sure to select the appropriate option when it's time to schedule.

Yes. If you have a Flexible Spending Account (FSA) or Health Savings Account (HSA), you can either:

• Pay directly with your FSA/HSA card at the time of service, or

• Pay out of pocket and use the superbill we provide to request reimbursement from your FSA/HSA administrator.

Important details:

• FSA/HSA funds can only be used for expenses related to a diagnosed medical issue—not for general wellness or preventative care.

• This process is separate from health insurance. If you need a superbill for out-of-network insurance reimbursement, we can prepare one in the correct format for that purpose.

Scar Work can be added to private acupuncture sessions when clinically appropriate. Please ask during your primary appointment—no need to book separately. Add-on fee applies.

We offer community acupuncture on a sliding scale, as well as package options for those looking to be seen regularly and go deeper with their care. These packages are designed to make out-of-pocket care more accessible and affordable—especially for conditions not typically covered by insurance.

Not sure where to begin? That’s completely okay.

We offer both focused and general care—some people start with a complex issue, others with a sense that something is off. Whether you're drawn to gentle wellness care, deeper diagnostic sessions, or simply want to rest and reset, we’ll meet you there.

If you're unsure which service to choose, start with the one that best matches the main reason you’re seeking care—or use our contact form below to reach out for a quick recommendation.